News Releases

Search below to find current and past news from the Office of the Ombudsperson.

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Almost 1,000 former income assistance recipients still owed payments following Ombudsperson investigation highlighting unfair decisions
Victoria – B.C. Ombudsperson Jay Chalke released an update of a May 2018 report today that found the Ministry of Social Development and Poverty Reduction failed to follow the law in relation to the...
Release Date: January 17, 2019
Type: News Release
B.C. Ombudsperson’s mobile complaints team coming to Greater Vancouver
Victoria – Have you been treated unfairly by the provincial government, local government, or another B.C. public body? The Office of the B.C. Ombudsperson may be able to help. The office is...
Release Date: January 15, 2019
Type: News Release
Government implements majority of B.C. Ombudsperson’s recommendations following investigation into health ministry firings
Victoria – B.C.’s Ombudsperson Jay Chalke released an investigative update today titled, Interim Assessment of Implementation of Recommendations – Misfire: The 2012 Ministry of Health Employment...
Release Date: October 30, 2018
Type: News Release
Investigative Update: Students attending private training institutions in B.C. have access to more transparent information, following B.C. Ombudsperson’s recommendations
Victoria – B.C.’s Ombudsperson Jay Chalke released an investigative update today highlighting the progress the Ministry of Advanced Education, Skills and Training has made on implementing...
Release Date: September 26, 2018
Type: News Release
Investigative Update: B.C.’s correctional facilities adopt new inspections framework following Ombudsperson’s recommendations – but not yet complying with international standards
Victoria – B.C.’s Ombudsperson Jay Chalke released an investigative update today assessing government’s progress implementing the Ombudsperson’s 2016 report aimed at improving how B.C.’s ten...
Release Date: September 06, 2018
Type: News Release
Ten-year high for complaints and enquiries to B.C. Ombudsperson about provincial and local governments
Victoria – B.C. Ombudsperson Jay Chalke released his office’s 2017/18 Annual Report today highlighting that the public is contacting the office more frequently than any year in the last decade. “...
Release Date: July 23, 2018
Type: News Release
New professional reliance report reaffirms Ombudsperson’s recommendations
Victoria – Today’s report commissioned by government that examines the way industry-hired professionals conduct environmental assessments and monitoring underscores the need to increase oversight...
Release Date: June 28, 2018
Type: News Release
Ministry of Social Development and Poverty Reduction to reimburse funds to income assistance recipients following investigation by B.C. Ombudsperson
Victoria – B.C.’s Ombudsperson Jay Chalke released a report today of an investigation into a complaint that the Ministry of Social Development and Poverty Reduction failed to follow the law in...
Release Date: May 15, 2018
Type: News Release
Ombudsperson urges government to improve chronically slow telephone service for income and disability assistance recipients
Government response generally positive but more action needed on call answer timeliness. Victoria - B.C.’s Ombudsperson Jay Chalke released today Special Report No. 40, Holding Pattern: Call Wait...
Release Date: April 17, 2018
Type: News Release
PSA: B.C. Office of the Ombudsperson Coming to Fraser Valley
Victoria – Have you been treated unfairly by the provincial government, a local government or any other B.C. public body?  As its next regional outreach tour, the Office of the Ombudsperson is...
Release Date: January 22, 2018
Type: News Release

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