Health
The Office of the Ombudsperson receives complaints about matters of administrative unfairness involving access to health care in B.C.
Related resources – including those concerning housing and access to income and disability assistance - are cross-referenced to be accessible under the Health category.
If you have been treated unfairly by the provincial government, a local government, or any other public body, the B.C. Ombudsperson is here to help. Information on our convenient and confidential contact options here.
Louisa had recently returned home after spending some time in a psychiatric facility run by Island Health (IH). While she was in the facility, IH staff had concerns about...
Category: Health, Income and Benefits
Type: Case Summary
Fiscal Year: 2013/2014
Location: Vancouver Island / Sunshine Coast
Sonia was having difficulty getting information following the tragic death of her sister. She told us her sister had passed away following an accident in a residential care...
Category: Health
Type: Case Summary
Fiscal Year: 2013/2014
Location: The Lower Mainland
Margot was worried about the length of time it was taking Fraser Health Authority to find an appropriate residential care facility for her son, Bill. She explained that Bill...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Lower Mainland
Leslie complained that staff representing the Medical Services Plan (MSP) told him they could not restore his medical coverage because they required proof of citizenship. He...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Interior
Hal’s body was extraordinarily resistant to insulin and he required very high doses of it for treatment of diabetes. He said this made him feel lethargic and generally unwell...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Interior
Lori is a B.C. resident and has two adopted children from the United States. She applied for coverage under the Medical Services Plan (MSP) for the two boys in February 2011...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Lower Mainland
Elena required injections of medication in order to treat her medical condition. Those injections had to be given by her doctor at the doctor’s office. The doctor dispensed...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Lower Mainland
Ms. Henderson complained that the Interior Health Authority’s (IHA) response to her request for a reduction in her residential care rate was unfair because the health...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Interior
Marla had recently arrived in British Columbia as a refugee and had been enrolled in the Medical Services Plan (MSP) for a few months. While she was temporarily in Alberta,...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Lower Mainland
Andrew had been designated a Person with Disabilities (PWD) and received disability assistance. As a recipient of disability assistance, Andrew wanted to apply for health...
Category: Health
Type: Case Summary
Fiscal Year: 2012/2013
Location: The Lower Mainland