Want to talk to us?
We are available Monday to Friday, from 8:30 am to 4:30 pm, excluding statutory holidays.
Please note: on Wednesdays our telephone hours are from 8:30 am to 12:00 pm only.
- We are an inclusive organization and will/can accommodate requests for individual assistance needs. Our office is wheelchair accessible and service animals are welcome. We also offer translation services in 300+ languages (via teleconference with an interpretation service) and Telus Relay Service (TRS).
- If you would like and Elder, advocate, or other representative to communicate on your behalf, please complete our Representative Authorization Form.