What We Do

Welcome! If you think a provincial government ministry, public agency, or local government has treated you unfairly, we may be able to help. The Office of the Ombudsperson receives enquiries and complaints about the practices and services of  public agencies within its jurisdiction. Our role is to impartially investigate these complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. Our services are provided free of charge. If you have questions or would like to make a complaint, please contact us


Who is the Ombudsperson?

The Ombudsperson is an officer of the provincial legislature; independent of government and political parties; and responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable. 

Languages and Interpretation Services

Confidential, professional interpretation services are offered in more than 180 languages.

Autres Langues et Services D'interprétation其他语言及传译服务其他語言與傳譯服務ਹੋਰ ਜ਼ਬਾਨਾਂ ਅਤੇ ਅਨੁਵਾਦ ਦੀਆਂ ਸੇਵਾਵਾਂ:

Bienvenue   Hoan nghênh Mabuhay  Bienvenido
ਜੀ ਆਇਆ ਨੂੰ    English 欢迎   فارسی
"I want to thank you again for your help with my complaint...Your help was such a relief, and my wife and I are very grateful."
From a thank you letter sent  in 2012/13