Being Treated Fairly is Your Right
Have a complaint? Talk to us.
What we do
We make sure government and organizations that deliver public services in BC are acting fairly and following the rules. We do this by receiving and investigating complaints about unfair programs and services.
We also investigate reports of wrongdoing and reprisal made by public sector employees about their workplace.
Free. Independent. Confidential. Fair
Services for Indigenous People
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity, and responsibility.
Our case stories show how we help people in BC to resolve their complaints.
Latest news
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Ombudsperson finds ongoing gaps in safeguards for involuntary patients under BC’s Mental Health Act
Victoria – A new BC Ombudsperson report finds that too often key legal safeguards for involuntary patients under BC’s Mental Health Act are still not being applied across the province, despite improvement since the office’s 2019 Committed to Change investigation. Audit results show key safeguards are still missedThe report draws…
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Income and disability assistance call wait times still failing years after Ombudsperson warnings
Victoria – Most people calling the Ministry of Social Development and Poverty Reduction for income and disability assistance are still waiting far longer than the government’s own service standards allow, according to a new update from the BC Ombudsperson, which…
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BC Ombudsperson releases updated guide on open meetings to support transparency across local governments
Victoria – The Office of the Ombudsperson has released an updated edition of its Open Meetings: Best Practices for Local Governments guide, designed to support municipalities, regional districts, and other local governments in meeting their legal obligations to hold meetings…