Being Treated Fairly Is Your Right
Have a complaint? Talk to us.
What we do
As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our services are free, confidential and available in multiple languages.
Services for Indigenous People
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.
Fairness in BC’s public schools
We are looking into situations where BC’s public K-12 schools are asking or telling students not to come to school. Our ongoing investigation will look at whether these practices are fair. We want to hear from students, families and education professionals across the province.
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BC Ombudsperson releases consultation draft of updated municipal Open Meetings Guide
Victoria – The Office of the Ombudsperson is inviting the public to provide input on a newly updated Open Meetings Guide aimed at supporting local governments in meeting legal obligations for transparency and accountability in decision-making. Originally published in 2012, the Open Meetings Guide is a valuable resource for elected officials, local government…
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Government refuses to fix known unfairness in pandemic worker benefit, Ombudsperson finds
Victoria – BC Ombudsperson Jay Chalke has released a new report finding that the provincial government unjustly required some workers to repay the $1,000 BC Emergency Benefit for Workers (BCEBW) – and later refused to correct the unfairness, despite previously fixing…
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Two recent Vancouver municipal integrity reports highlight need for provincial legislation, BC Ombudsperson says
Victoria, BC – BC Ombudsperson Jay Chalke is urging the provincial government to take legislative action following two recent reports out of Vancouver that underscore the limitations of BC’s optional approach to municipal integrity oversight. In a letter to Minister of…