Being Treated Fairly is Your Right
Have a complaint? Talk to us.
What we do
As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our services are free, confidential and available in multiple languages.
Services for Indigenous People
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.
Fairness in BC’s public schools
We are looking into situations where BC’s public K-12 schools are asking or telling students not to come to school. Our ongoing investigation will look at whether these practices are fair. We want to hear from students, families and education professionals across the province.
-
While pre-planning was limited, Ombudsperson investigation finds speed of provincial government delivery of social assistance cheques during 2024 postal strike was reasonable
Victoria, BC – The BC Ombudsperson released a report today outlining the results of his office’s investigation into the Ministry of Social Development and Poverty Reduction’s distribution of income and disability assistance cheques during the 2024 Canada Post strike. The report, Stamp of Approval: Delivering income and assistance cheques during…
-
Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public service
Victoria, BC – The BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being…
-
Legislative Assembly appoints BC’s next Ombudsperson
The Legislative Assembly of British Columbia has appointed the province’s next Ombudsperson. Sandy Hermiston will begin her term on January 31.