Being Treated Fairly Is Your Right
Have a complaint? Talk to us.
What we do
As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our services are free, confidential and available in multiple languages.
Services for Indigenous People
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

Fairness in BC’s public schools
We are looking into situations where BC’s public K-12 schools are asking or telling students not to come to school. Our ongoing investigation will look at whether these practices are fair. We want to hear from students, families and education professionals across the province.
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Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public service
Victoria, BC – The BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being shaped by AI or automated decision making. In his 2024/25…
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Legislative Assembly appoints BC’s next Ombudsperson
The Legislative Assembly of British Columbia has appointed the province’s next Ombudsperson. Sandy Hermiston will begin her term on January 31.

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Two recent Vancouver municipal integrity reports highlight need for provincial legislation, BC Ombudsperson says
Victoria, BC – BC Ombudsperson Jay Chalke is urging the provincial government to take legislative action following two recent reports out of Vancouver that underscore the limitations of BC’s optional approach to municipal integrity oversight. In a letter to Minister of…
